Nowledge MemTroubleshooting
Common issues and solutions for Nowledge Mem
Viewing Logs
Log File Location
On macOS, the system log file is located at ~/Library/Logs/Nowledge\ Graph/app.log. You can view it by running this command in your terminal:
open -a Console ~/Library/Logs/Nowledge\ Graph/app.logApp Takes Too Long to Start
Symptom: The app hangs or shows a timeout error during startup.
Solution: Global proxies or VPN software can prevent the app from accessing http://127.0.0.1:14242 directly.
Configure Proxy/VPN Bypass
Configure your proxy or VPN tool to bypass localhost addresses. Add the following to your bypass/exclusion rules:
127.0.0.1, localhost, ::1This allows you to keep your proxy/VPN enabled while ensuring Nowledge Mem can communicate with its local server. After updating the bypass rules, restart Nowledge Mem.
Corrupted Model Cache
Symptom: Search, memory distillation, or knowledge extraction features stop working unexpectedly.
Solution: Clear the model cache and re-download the models.
Clear Cache
Navigate to Settings → Models, and click:
After clearing the cache, re-download the required models.